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Perspectives on the Medical Cable
Assembly Industry
Steve
Sundberg is the president and CEO of Technical Services for Electronics
Inc. (TSE), a leading manufacturer of cable assemblies for the medical
device industry. Steve joined TSE in 2006. He has more than 30 years
experience in the interconnect industry.
David Pheteplace, CableAssemblySupplier.com:
2009 was a tough year for many
companies, even in the medical devices industry. How did TSE fare in
2009?
Steve Sundberg: 2009 was a good
year for TSE. We grew revenues and profitability, acquired an exciting
portfolio of fine wire capabilities, and, the thing I am probably most
proud of, we increased the number of people we employ. It was apparent
mid-year that we wouldn’t achieve our original revenue forecast, but our
management team, and really, all of our employees, focused on
controlling costs and improving efficiencies. We were able to meet our
profit goals in spite of missing our top-line goals.
CAS.com:
What main forces are driving the medical
cable assembly market today?
Sundberg:
As it applies to electronic
interconnects, we would need to overlay Bishop & Associates’ contention
that miniaturization, globalization, and outsourcing are the trends
driving interconnects, in general. The following are medical trends I
have noticed: lower-cost disposables are being used to better control
infectious disease; wireless and/or networking of systems for better
digital management of patient records; and lower costs, in response to
the U.S. healthcare policy—and the OEM’s insatiable desire to do
business with suppliers that are immersed in their unique needs, as
imposed by the U.S. FDA and other regulatory bodies.
CAS.com: How is TSE responding
to these factors?
Sundberg: TSE’s responses have
been focused in four areas.
First, we have almost an exclusive focus on the medical market, with
more than 90 percent of 2009 revenues generated with medical device
OEMs. We believe this focus forces us to truly understand the needs of
our medical device customers and the unique regulatory environment in
which they live. It goes beyond being certified to ISO 13485:2003, which
all of our facilities are, but means we understand “why” process change
controls are so critical, “why” risk assessment is such a hot topic for
our customers, and the responsibility we have to educate our second- and
third-tier suppliers on the nuances of being a supplier to the medical
device industry.
Second, we have trained and equipped customer-focused teams that are
cross-functional in membership (including account management, customer
care, development engineering, manufacturing engineering, sourcing
specialists, and quality engineering) and empowered them to own the
interaction with their set of customers. The result has been a closer,
more efficient product development process and better management of the
entire supply chain, delivering exceptional customer satisfaction
levels. We need to continue to push ourselves to get better, to be even
more valuable resources to our customers, and our “voice of the
customer” feedback suggests we are on the right track.
Third, we have expanded our services. The medical device OEMs want their
suppliers to do more than simple assembly. To that end, we have
increased our investments in packaging and sterilization of disposable
interconnects; added cleanroom capacity; invested in equipment for
quick-turnaround prototypes to shorten our customer’s time to market;
and increased our engineering staff in our Asian operations for more
local interaction with the Asian supply chain.
Last, specifically to address the trend to miniaturize, as well as to
better address the emerging low-cost segment in the ultrasound probe
cable assembly market and intravascular catheters, TSE acquired a
Portland, Oregon, manufacturer of fine wire coax and twisted pairs, with
the capability to produce products as small as AWG 50.
CAS.com: How do you see the
still-developing Health Care Reform Act impacting the medical cable
assembly industry?
Sundberg: It’s probably still
too early to really know, but at this point, we are anticipating an
increased focus on lowering the costs of designing and developing the
devices, and ultimately, the components that go into them. The cost of
the interconnects we provide are often an insignificant contributor to
the total cost of the device, but the cost associated with designing,
developing, and qualifying that component are not. Suppliers will need
to become better partners with the medical device OEMs in managing the
development costs, shortening their time to market, and no doubt, in
lowering the costs of the components they supply, too.
CAS.com: Do you foresee the
major medical device companies regionalizing their manufacturing?
Sundberg: Yes, this is already
starting to happen and will likely only increase. Medical device OEMs
have been reluctant to manufacture off shore, but that is changing, not
only because of regionalization, but also in response to their need to
lower costs.
CAS.com: How will TSE approach
the trend of regionalization in the medical cable assembly market?
We are increasing our investment in our operations in Asia. We expanded
engineering and manufacturing capacity in the region in 2009. Currently
we are researching locations to open our next Asian manufacturing
facility, which we hope to do later this year.
The
Technical Perspective:
New materials, techniques, and requirements in medical assemblies
Kirk Mikkelsen is the director of engineering for Technical Services
fore Electronics Inc. (TSE). He joined TSE in 2007, and has been in his
current role since October of 2009. Kirk has more than 25 years of
engineering experience.
David Pheteplace, CableAssemblySupplier.com:
What are the five technical factors that are driving medical cable
assemblies today?
Kirk
Mikkelsen, TSE: This is what we
are seeing at TSE. I will list them in no particular order:
RoHS continues to have a significant impact on existing and new designs in
the medical market. In the U.S. medical industry, the conversion to RoHS-compliant
components has lagged behind the rest of the world. However, it has
become more critical, as component availability is becoming a problem,
and access to international markets for non-RoHS assemblies is
restricted. The picture (right) is an ultrasound probe printed circuit
board assembly, in which the use of the higher-temperature RoHS-compliant
solder makes the process a bit more difficult.
Miniaturization
with high-conductor count and high-density connectors and assemblies are
both a challenge. These very-fine-pitch assemblies require careful
handling and special assembly techniques.
Hybrid connections are becoming more common. These assemblies may mix electronic signals
with fiber optic imaging, lighting, and hydraulics. These technologies
each require special assembly techniques.
Electrical and mechanical design of antennas for communication with
wireless devices—such as wireless implanted devices—is growing. The
picture (above right) depicts an external antenna used for programming a
pacemaker.
We are seeing more assemblies that must be defibrillation-resistant.
There can be no arching between conductors. This is a bigger challenge
when the assembly is also a high-density interconnection.
CAS.com: What new termination and material technologies is TSE employing?
Mikkelsen: TSE has a broad
spectrum of technologies to support our customer’s needs. In addition to
many well-established technologies, we have expanded our capabilities
with several newer technologies.
We
utilize several proprietary fine wire processes at our Portland, Oregon,
facility. The picture, right, is a cable containing 128 coax, 50-ohm
conductors at 48 AWG conductor size.
Laser marking, laser striping, and laser welding are used on many
assemblies.
We are using resistance welding processes for tight-tolerance,
fine-feature components, constructed from dissimilar materials.
Silicone molding focused on high adhesion between components and
silicone material has become an important capability, and we are also
investigating the appropriate use of antimicrobial materials.
CAS.com: What are the major
design issues that must be considered with medical cable assemblies?
Mikkelsen:
The major design issues that TSE considers are identical to what our
medical customers consider as important:
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Reliability
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Safety
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Ergonomics
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Clean-ability
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Sterilization
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Biocompatibility
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Cost
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Time to Market
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Regulatory Issues
CAS.com:
What future changes do you anticipate from regulatory agencies, like the
U.S. Food and Drug Administration (FDA)?
Mikkelsen: The FDA will
continue to push regulatory control further down the supply change. It
is hoped that the FDA will work harder at differentiating between and
defining the requirements for major and minor product/process changes.
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